The bulk action function is used when you want to perform an action on multiple audience members at once.
For Example: You want to unsubscribe all the Subscribers in a Segment. Instead of unsubscribing each Subscriber individually, you can filter by the Segment they are in and use a bulk action to unsubscribe all the Subscribers at once.
Select Multiple Rows
To use the bulk selection function, click to "check" the box to the left of each row that you want to select, or Check the box at the top of left of the table to select all Subscribers on the current page.
After at least 1 row is selected, bulk actions will appear at the top of the page.
To learn how to Filter your Subscribers before performing a bulk action, check out this article.
Tip: If you want to select more than the default 50 rows per page, Yyou can increase the row count up to 1,000 from the Rows Per Page drop down at the bottom of the page.
Subscriber Bulk Actions
The bulk actions available on the Audience > Subscribers page:
Update Segments: When you click Update Segments, you can add or remove the selected Subscribers from a Manual Segment using one of the following options:
Add to segments
Remove from segments
Set Privacy: When you click Set Privacy, you can change the privacy level of the selected Subscribers to one of the following options:
Personalize my experience
Personalize my experience but do not learn about me
Personalize my experience but do not report on my activity
Do not personalize my experience
Set Opt-In Status: When you click Set Opt-In Status, you can change the opt-in status of the selected Subscribers to one of the following options:
Email Blasts and News Digest
News Digest Only
Email Blasts Only
Unsubscribe
Deselect All: When you click Deselect All, All currently selected subscribers will be deselected.
Bounced Bulk Actions
From the Bounced Audience list, the only bulk actions available are Delete and Deselect All.
Selecting the Delete action will fully remove the Subscribers and all associated data. Because this action cannot be undone, you will be prompted to confirm the deletion after selecting this option.
Be careful when Deleting these users - If you utilize an Audience Integration, Subscribers may be re-added to your Subscriber list and could potentially Bounce again resulting in negative affects toward your sender reputation.
We recommend keeping users as Bounced until their email address is verified and set back to Subscriber status via the Clear Bounce option. For more information about Bounced Audience members, please review: Bounced Overview
Segment Bulk Actions
The bulk actions available on the Audience > Segments page:
Update Access Level: Change the Segment Access Permission to either Restricted or Global.
Depending on the Segments selected and their current status, one of the two, or both options will be presented.
If you select a mix of different Access Levels, all selected Segments will be set to or kept at the selected Access Level.
When setting to Restricted, the default selection of Creator and All Administrators will be applied - Each Segment will need individual edits to their Access Permissions if you'd like to add Team Members after the Segment is Restricted.
Note: If you are not the Creator or an Admin and you make this change for multiple Global Segments, you will lose access to these Segments. You will need to ask the creator or an Admin to add you to the Shared With users for the Segments.
Delete: Selecting Delete will permanently delete the Segments for all users. Because this action cannot be undone, you will be prompted to confirm the deletion after selecting this option.
Deselect All: When you click Deselect All, All currently selected subscribers will be deselected.
If you have any questions at all, please don't hesitate to reach out to us at support@cerkl.com or use the support Chat toward the bottom right-hand corner of any cerkl.com page.