We know your Audience isn’t one-size-fits-all, so we’ve come up with a flexible way for you to manage the types of messages Subscribers receive from your Instance.
Opt-in Status reflects the delivery status of your Subscriber(s). There are five different status types:
Email Blasts & News Digests: Receive both Blasts and News Digests.
News Digests Only: Receive only News Digests.
Email Blasts Only: Receive only Blasts.
Mobile Only: Only able to see content on the Broadcast Mobile App.
Only available for organizations which have access to the Broadcast Mobile App and utilize Multi-File Integration.Unsubscribe: Removes the Subscriber. They are no longer able to receive Blasts or News Digests or log in to Mobile.
Set Opt-In Status During Manual Import
While importing Subscribers using the Import List functionality, you can set the Opt-in Status of the Subscribers on your list.
To learn more about selecting the Opt-in status while importing an Audience list, check out this article.
Change Opt-In Status
To modify the Opt-in Status of a Subscriber after they've already been imported, follow the steps below.
Go to Audience > Subscribers.
Search for the name or email address of the Subscriber you want to modify.
Select the Ellipse Menu option next to the name of the individual to Edit User.
OR Check the box to the left of one more Subscriber's names, and the Set Opt-In Status button will appear on the screen.
Click Set Opt-In Status.
Select the desired Opt-in Status from the drop down menu.
If you have any questions at all, please don't hesitate to reach out to us at support@cerkl.com or use the support Chat toward the bottom right-hand corner of any cerkl.com page.