We know your Audience isn’t one-size-fits-all so we’ve come up with a flexible way for you to manage the types of messages Subscribers receive from your Cerkl Broadcast account.

Opt-in Status reflects the delivery status of your Subscriber(s). Should your Subscribers only receive Email Blasts? What about Personalized Newsletters? What about both? Maybe they requested to be Unsubscribed from your communications, that's fine too - You have the tools to make modifications to individual Subscribers at a moment's notice.

You can choose to set specific Opt-in Status’ as you manually import Subscribers through our Import List functionality. Checkout this help desk article about Importing Audiences and we will walk you through this process in no time flat!

If you wish to modify the Opt-in Status of a Subscriber or Segment after they’ve already been added to your Cerkl account, that’s not a problem.

Head to Audience > Subscribers. If you’re looking to make changes to one specific Subscriber search for the Name or Email using the universal search bar at the top of your screen.

Next, you’ll check the box next to their name & choose Opt-in Status from the newly visible options above the subscriber’s name. Select the correct Opt-in Status from the drop down menu.

  • Email Blasts & Newsletters: Receive both Email Blasts and Newsletters
  • Newsletters Only: Receive only Newsletters
  • Email Blasts Only: Receive only Email Blasts
  • Unsubscribe: Remove Subscriber as an Audience Member an no longer send neither Email Blasts nor Newsletters

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com! Or use the chat bot in the bottom right-hand corner of any cerkl.com page for a quick answer.

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