You can view all of the emails that have Bounced by going to Audience > Bounced.

Here you can view the following information associated with each address: Name , Email, Date Bounced, and the Reason why these addresses have bounced.

You also have the following options to view the information given:

If you want more information on each bounced address you can click on the purple pencil icon next to {Bounced Email Address} which will open up the details of the bounced address. Here you can resolve the Bounced address as well as view some other great information.

If you would like to Filter the bounced addresses by bounce date then all you need to do is go to Audience > Bounced > click the orange filter icon in the top right > Filter by Bounce Date.

If you want to export the Bounced List to a CSV file (after filtering it or the whole list) , you can do so by staying in the Bounced section and clicking the Export button in the top right corner of the window.

In the bounced section you can use the Sort By: button to sort your Bounced list by:

First Name, Last Name, Email, Date Bounced, and Reason.

The last piece of functionality in the overview is the ability to delete Bounced addresses from your Bounced list. You can do this in the Bounced section by click on the box in the first row > click delete.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right-hand corner of any cerkl.com page for a quick answer.

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