When creating a Blast, you can alter different email setting options inside Blast Editor.

To access these settings, open the Blast Editor > click the three vertical dots to the right of Exit > click Email Settings.

Please Note: The options inside Email Settings offer you the ability to change defaults for this specific Blast ONLY. This means these changes will NOT apply to any other Blasts.

If you would like to learn more about your Instance's global default settings chosen inside of Blast Controls, check out this article.

Below are the email setting options that you have for individual Blasts: Font Family, Private, Suppress Auto Replies, Footer Options, Full Width Email, Personalization Field Fallbacks.

You have the option to set the default font for the Text Elements you use in this Blast. The font options available in the drop-down are fonts that we know all different Subscriber email clients will render correctly.

When Private is toggled ON, the Blast is ONLY accessible by the Blast creator and the Administrators of your Instance (inside both Blasts and Insights).

This is an important feature for scenarios when you are working on a Blast that you do not want all Team Members in your Instance to have access to.

Please Note: This option is ONLY available for Internal Organizations. External Organizations do NOT have access to this.

If you would like to learn more about private Blasts and the private Blast icon, check out this article.

If your email is getting packed with Out-Of-Office replies and other automatic replies in response to you Blasts, you have the option to suppress these auto-replies.

When Suppress Auto Replies is toggled ON, Broadcast will include a message header that attempts to stop email clients, such as Microsoft Outlook, from sending back auto-responses to the sender of a Blast.

Please Note: We highly recommend testing this feature!

Underneath the Footer Options header, you may see the following options that you can toggle on/off for you Blast: Append Organization Footer, Display Profile Image, Display Social Links.

When it comes to editing your footer, External and Internal Organizations have different options available to them:

  • BOTH Internal and External have the option to toggle Display Profile Image and Display Social Links on/off in the footer of their Blast.

  • Internal Organizations have the option to turn the footer in their Blast on/off (Append Organization Footer) because their company owns all the emails they are communicating to.

  • External Organizations do NOT have the option to turn the footer in their Blast on/off because the information in the footer is required by law to be there for external accounts sending to email addresses they don't own.

Full width Blasts will format your Blast to look as if it was sent in Gmail or Outlook.

Toggling Full Width Email ON means your Blast's text, images, and signature will span the full width of the email instead of being placed in the center of it.

To learn more about full width Blasts, check out this article.

Please Note: This option is ONLY available for Internal Organizations. External Organizations do NOT have access to this.

Personalization field fallbacks are default First Names, Full Names, and Email Addresses that are used in personalization fields when a Subscriber does not have valid account information.

Below is an example of why it is important to set fallback personalization fields:

First Name

Last Name

Email Address

Hunter

(none)

Hunter@cerkl.com

EX: I am sending a Blast and using the subject line: "We have some important news for you *|FULLNAME|*."

  • Every Subscriber WITH a first and last name in their account information will have their full name in the subject line of the Blast they receive.

  • Every Subscriber WITHOUT a first and last name in their account information will have a blank space where *|FULLNAME|* would be in their subject line.

To learn how to use personalization fields inside of your Blast, check out this article.

Please Note: Make sure you click Save Changes after making any updates to the email settings.

If you have any questions at, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right-hand corner of any cerkl.com page for a quick answer.

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