If you would like to have pre-set Sender Profiles to choose from when sending a Blast, Sender Proxies are the way to go!

Sender Proxies allow you to create and restrict different Sender Profiles that your team can use when selecting a Blast's Sending Info.

Please Note: When Sender Proxies is toggled ON, you will not have the option to enter sender information by hand when sending a Blast. You will only be able to choose a sender from your list of previously created Sender Profiles.

Turn On Sender Proxies

To turn on Sender Proxies, go to Blasts > Controls > scroll down to Sending Options > toggle Sender Proxies ON.

Please Note: Once Sender Proxies are toggled ON, all scheduled Blasts will be moved to Drafts. This is because you will need to select a Sender Profile for each of these Blasts before they can be sent out.

Adding Sender Profiles

Once Sender Proxies are toggled ON, you will have the ability to add a new Sender Profile to your list of Available Senders.

To add a new Sender Profile, click the New Sender button.

After you click this button, you will see a pop-up where you can enter the following information:

  • Name: This is the name your Blast will be sent from.

  • Send From: This is the email address your Blast will be sent from. You can also click the Unlink Reply To icon (located to the right of the Send From email field) if you want to add a separate Reply To email address.

    Please Note: If you choose to use a separate Reply To email address, this may increase the likelihood of your Blast being marked as spam. If you choose to use this feature, you will see the following warning message appear on your screen: "Using this override is very likely to flag your message as Spam in your audience member's mailbox. Please only use if you have set up internal inboxes to ignore this common Spam flag."

  • Sender Profile: This is the name given to identify the sender for internal organization purposes. This name will NOT show up on your Blast.

Restricting Sender Profiles

You have the ability to either make a Sender Profile available for all Team Members or to set Permissions that will restrict the Sender Profile to be used only by designated Team Members.

To turn Sender Profile Permissions ON:

  1. Either click the pencil icon to edit an existing Send Profile, or click the New Sender button to add permissions to a new Sender Profile.

  2. Click the Permissions tab.

  3. Click Restricted.

  4. Select the Team Members you wish to restrict this Sender Profile to.

  5. Click Add or Update.

How To Use Sender Proxies

To use Sender Proxies, open Blast Editor > open the Sending Info section (located on the right side of your screen) > select a Sender Profile from the drop-down list.

Please Note: The Sender Profile options in this list are the only senders you can choose from when filling out the Sending Info section of your Blast. If you would like to send from a profile that is not in the list, the Sender Profile will need to be created in Blast > Controls.

If you have any questions at all, please don't hesitate to reach out to us at support@cerkl.com or use the support Chat toward the bottom right-hand corner of any cerkl.com page.

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