Insights

Insights Channels - Overview

Metrics, Cross Channel, Performance

Written by Robbie Paul
Updated over a week ago

Newsletter Insights

Snapshot, Metrics, Engagement

Written by Maddy Rieman
Updated over a week ago

Intranet Insights

Metrics, Activity, Engagement

Written by Hunter Saturn
Updated over a week ago

Content Insights

Metrics, Newsletters Stories

Written by Hunter Saturn
Updated over a week ago

Exporting Insights

Insights > Choose a section on the left side of your screen (Content, Categories, Subscribers, or Blasts).

Written by Tanner Marklay
Updated over a week ago

How long does it take for Insights to populate?

Your Insights are updated every 15 minutes.

Written by Tanner Marklay
Updated over a week ago

How Is Open Rate Calculated?

Calculation for Open Rates

Written by Tanner Marklay
Updated over a week ago

Tips for Increasing Your Open Rate

Insights > Open Rate

Written by Maddy Rieman
Updated over a week ago

What is an Engagement Score?

Insights > Engagement Score

Written by Tanner Marklay
Updated over a week ago

What is % Personalized?

Insights > Dashboard > Cerkl Snapshot > % Personalized

Written by Tanner Marklay
Updated over a week ago

Tips for Increasing Your Engagement Score

Insights > Engagement Score

Written by Quoc Le
Updated over a week ago

How is Click-Thru Rate Calculated?

Insights > Dashboard

Written by Tanner Marklay
Updated over a week ago

Increasing Your Click-thru Rate (CTR)

Insights > Click Through Rate > CTR

Written by Quoc Le
Updated over a week ago

Tips for Increasing Your Personalization Rate (a.k.a. % Personalized)

Insights > % Personalized

Written by Quoc Le
Updated over a week ago

Accessing My Dashboards

Insights > My Dashboards

Written by Rachel Folz
Updated over a week ago

Generate a Shared URL for my Custom Dashboard

Insights > My Dashboards> Select Dashboard

Written by Tanner Marklay
Updated over a week ago

Adding Components to my Custom Dashboard

Insights > Dashboard > New Dashboard

Written by Tanner Marklay
Updated over a week ago

Making my Custom Dashboard my new Insights Home

Insights > My Dashboards > Make Home

Written by Rachel Folz
Updated over a week ago

Sharing Custom Dashboards

Insights > My Dashboards

Written by Tanner Marklay
Updated over a week ago

Renaming my Custom Dashboard

Insights > My Dashboards > Your Dashboard > Rename

Written by Rachel Folz
Updated over a week ago

Creating a New Custom Dashboard

Insights > New Dashboard

Written by Rachel Folz
Updated over a week ago

Mobile Insights

Metrics, Engagement, App

Written by Hunter Saturn
Updated over a week ago

Blast Insights

Insights > Blasts

Written by Tanner Marklay
Updated over a week ago

Audience Insights Overview

Metrics, Bounced, Opt-Outs

Written by Hunter Saturn
Updated over a week ago

Subscriber Insights

Insights > Subscribers

Written by Tanner Marklay
Updated over a week ago

Category Insights

Insights > Categories

Written by Tanner Marklay
Updated over a week ago