If your Instance uses Content Authors, you will be able to select an author for the Content published in your Instance.

To view Content Authors, go to Content > Controls > scroll down to the Authors section (located at the bottom of the page). Here you will have the option to toggle your Content Authors on or off:

  • Toggling this ON will allow you to select the author of each piece of Content published. These authors will also appear as individuals your Subscribers can follow during the personalization process.

  • Toggling this OFF with show all Content created in your Instance as being authored by your organization.

If you have Content Authors toggled ON, you will have the following capabilities:

  1. Add a New Author.

  2. Edit or delete an existing Author Profile.

To add an author to your Instance, click the New Author button. Then, add the following information about your author in the pop-up modal:

  1. Profile Image (the max file size is 100kb): Click Upload Image and select a profile image from your computer.

  2. First Name: Enter the first name of the author into this field.

  3. Last Name: Enter the last name of the author into this field.

  4. Email: Enter the email address of the author into this field. Please Note: The emails of the authors added will not be publicly accessible, they will only be used as unique identifiers. As a result, you cannot use one email address for multiple authors.

To edit an existing Author Profile, click the three dots in the upper right hand corner of their author card. You will then be given the following two options:

  1. Edit Author

  2. Delete Author

Please Note: You can also use the search bar (located above your authors) to search for an existing Author Profile.

Edit

If you click Edit Author, you can edit the following author details using the pop-up modal: Profile Image, First Name, Last Name, and Email.

Please Note: If you make any edits, you must click the Update button to save those changes.


Delete

If you click Delete Author, you will see a confirmation pop-up when you can click Yes to delete the author from your Instance.

Please Note: Deleting an Author Profile is NOT a reversible action. Once deleted, the author will be removed from posts and feeds and will no longer be followed by any Audience Members.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right-hand corner of any Cerkl.com page for a quick answer.

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