Blast Acknowledgments can be used to have your Subscribers acknowledge that they have both opened and read the Blast you have sent them.

To use a Blast Acknowledgement, open into the Blast Editor and add a Button Element to your Blast. Then, you will complete the following three actions:

  1. Enter the text that appears ON the button.

  2. Select Link To drop-down list > click Acknowledgment to make the Button Element an acknowledgment.

  3. Add Confirmation Text that will be displayed when the Subscriber acknowledges the Blast.

When Subscribers receive this Blast and click on the acknowledgement button, they will be sent to a separate page where they can click an “Acknowledge Update” button. Once they click “Acknowledge Update,” the Confirmation Text you entered will be displayed on the confirmation page (shown below).

After your Blast has been sent out, you can view the Insights for who clicked on the acknowledgment. To do this, go to Insights > Blasts > click on your specific Blast’s name > click on the Acknowledgements tab (located under the Metrics header).

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right hand corner of any cerkl.com page for a quick answer.

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