In order for your content to reach your Subscribers it must be eligible to be sent out. For a piece of content to be eligible it must be approved/published by a user with Approve Content Team Permissions and not have passed its' content expiration date.

To make sure the right content is approved it is important to approve content in your Queue which your subscribers might be interested in.

There are two ways to approve/publish Queued Content.

  1. To approve content to be sent out to your Subscribers go to your Queued page and click the green check mark button under the story image. This will approve the story to be sent out to your Subscribers making the content eligible to be sent out to your Subscribers
  2. Go into the story editor of a story inside of the Queue. Then click on the purple Publish Changes button. That will publish the story so it is eligible to be sent out to your Subscribers in the future.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right-hand corner of any Cerkl.com page for a quick answer.

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