If you want to change the Audience Members that are inside of a Dynamic Segment, you will need to edit the rule sets inside that Segment so that they sync the correct Subscribers.

To edit a Dynamic Segment, follow the steps below:

  1. Go to Audience > Segments.

  2. Use the search bar to find the Dynamic Segment you want to edit.

  3. Open the Segment editor. You can do this in two different ways:

    1. Click on the Segment's name > click Edit Segment.

    2. Click the blue pencil icon (located in the Actions column).

  4. On this page, you can manipulate the rule sets to include the correct Audience Members in your Dynamic Segment, and you can click Sync Preview to check that the correct Subscribers are included in your Segment.

  5. When you are finished editing the Segment, click Update Segment.

To learn more about how to create a Dynamic Segment or the difference between rules and rule sets, check out these articles.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right-hand corner of any Cerkl.com page for a quick answer.

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