Checking your insights right after you send your Blasts or after a popular Newsletter Delivery Date/Time is a natural reaction that all of us have!

But, it is important to know that your Insights will not be available until 15 minutes after your Blast or Newsletter is sent out.

Subsequently your Insights will update every 15 minutes so if your Insights are looking a little strange we encourage you to keep in mind the Insight update time.

If you have any questions at all, don't hesitate to reach out to us at

support@cerkl.com or use the chat bot in the bottom right-hand corner of any Cerkl.com page for a quick answer.

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