Checking your Insights right after you send a Blast or after a popular News Digest delivery date/time is a natural reaction that all of us have!

BUT, it is important to know that your Insights will not be available until 15 minutes after your Blast or News Digest is sent out.

Subsequently, your Insights will update every 15 minutes. So, if your Insights are looking a little strange, we encourage you to keep in mind the time it takes your Insights to update.

If you have any questions at all, don't hesitate to reach out to us at

support@cerkl.com or use the chat bot in the bottom right-hand corner of any Cerkl.com page for a quick answer.

Did this answer your question?