There are only two pages inside Insights that show metrics related to Blasts: Metrics and Audience. The Insights inside the Blasts > Metrics and Blasts > Audience pages will be explained below.

Please Note: The metrics you see on these pages are dependent on the reporting period you select. To choose a new time period of metrics you would like to view, click on the time period drop-down in the upper right hand corner of your screen.

To view Insights for your Blasts Metrics, go to Insights > Blasts > Metrics.

On this page, you can see metrics related to all your Blasts scheduled during the reporting period, and you can click on a Blast’s name to see more metrics related to a Specific Blast.

If you want to see more information about the Insights on the Blast Metrics page, check out this article.

To view Insights for your Blasts Audience Metrics, go to Insights > Blasts > Audience.

On this page, you can see metrics related to the Audience Members who received your Blasts during the reporting period, and you can click on an Audience Member’s name to see more metrics for the specific Blasts they have received.

If you want to see more information about the Insights on the Blasts Audience Metrics page, check out this article.

To learn how to perform different Insight actions (change time period, make home page, filter, export, sort, or search), check out this article.

Please Note: Apple released a privacy settings update. To see how this may impact your Insights, check out this article.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right-hand corner of any Cerkl.com page for a quick answer.

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