If you want to change your account from Live Mode to Test Mode, or Test Mode to Live Mode, check out the steps below to learn how.

To change your Instance from Live Mode to Test Mode:

  1. Go to Settings > Account & Billing.

  2. Click the Pause button that's located inside the green Account Live box at the top of your screen.

  3. You will see a pop-up that says: “Are you sure you want to switch to Test Mode? In Test Mode, News Digests will only be sent to your administrators and scheduled Blasts will be converted to drafts.”

  4. If you are sure, click OK.

To change your Instance from Test Mode to Live Mode:

  1. Go to Settings > Account & Billing.

  2. Click the Activate button that's located inside the blue Test Mode box at the top of your screen.

  3. You will see a pop-up that says: “Are you sure you want to switch to Live Mode? In Live Mode, your audience will start receiving News Digests and Blasts will be sent out as scheduled.”

  4. If you are sure, click OK.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right-hand corner of any Cerkl.com page for a quick answer.

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