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Downloading Insights Exports
Downloading Insights Exports

Successful, Exports, In Progress, Download, CSV

Maria Steinberg avatar
Written by Maria Steinberg
Updated over a week ago

After exporting Insights data to CSV, your exports are available to download anytime from within Insights > Exports.

For information on exporting Insights data, please review: How to Export Your Insights Data.

If you have previous exports, here are the things you may see on your screen:


Underneath the Successful header, you will see exports that are complete are ready to download. Inside each successful export container, you will also see:

  • The Export Name

  • Status: Completed

  • The Date Requested and Date Processed

  • Download CSV: click this to download the export as a CSV.

In Progress

This header is only shown when you have an export in progress. Inside each in progress export container, you will see:

  • The Export Name

  • Status: Pending

  • The Date Requested

Processing may take anywhere from a few minutes to 15 minutes). Once they have processed, you will receive email confirmation. After this confirmation, the export container will move from the In Progress header to the Successful header.

If you have any questions at all, please don't hesitate to reach out to us at or use the support Chat toward the bottom right-hand corner of any page.

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