Using videos with your email content can make your Blasts more engaging, and we are here to walk you through how to add one to you Blast. Please Note: we do not actually let videos play in your Blasts. The reason why we can't play a video inside of an email is due to security reasons. The technology that is used to play videos inside of emails can also be used for phishing, viruses, or other shady stuff so we have avoided adding that functionality.

We understand this adds some inconvenience but we believe that you can still make your content great with what you are able to do with the video element!

Since you can’t play a video inside of the Blast what you will do is add a link to the video inside of the Blast and a thumbnail will be used as a placeholder where Subscribers can click on it and be sent to the video.

To use the Video Element hold and drag it to where you want to place it on the Blast. Remember that you want to see that Blue line pop up in the editor which indicates the Editor will accept where you are trying to place the Element. Then, paste the videos’ URL into the text box. If the video is from Youtube or Vimeo then a thumbnail will automatically be generated. You can change the thumbnail with the Replace Image button which lets you replace it with an image from the web or one from your computer. If the link is not from Youtube or Vimeo then a thumbnail will not automatically be generated and you will need to upload one yourself or import an image from a URL.

Please Note: when uploading an image from your computer it should be less than 500kb and all full width images should be less than 600 pixels wide. We do not have a limit for height so you can make the image as tall as you would like.

To learn about the layout options available for the Blast Elements click here.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right hand corner of any cerkl.com page for a quick answer.

Did this answer your question?