You know that feeling when you delete something and realize it’s lost forever and you can’t get it back? That can happen when you delete a Blast, so please double-check that you are deleting the correct Blast before completing this action.
Our system does NOT have a storage system of file versions or deleted files. Therefore, once something such as a Blast is deleted, it's deleted from our system, and we cannot get it back. For this reason, if there is even the slightest chance of you needing that Blast a few weeks down the line, DON'T delete it.
Once you have confirmed that you want to delete a drafted of scheduled Blast, follow the steps below:
Go to the correct page: Blasts > Drafts or Blasts > Scheduled.
Find the Blast you want to delete.
Click the three horizontal dots (located on the right side of your screen).
You can then confirm this permanent action in the pop-up modal.
If you would like to learn how to UNSCHEDULE a Blast and not delete it, check out this article.
If you have any questions at all, don't hesitate to reach out to us at firstname.lastname@example.org or use the chat bot in the bottom right hand corner of any cerkl.com page for a quick answer.