If you're copying and pasting your text inside of the Blast Editor and it’s not keeping the original formatting, then you’ve come to the right place!

Copying and pasting into our Text Editor will never be perfect. This is because text editors (Microsoft Word), Outlook, Google Docs do not use the same HTML language. Therefore, our editor has to make a lot of guesses and assumptions to be able to turn copied text into something that can actually be sent in an email, leading to a number of different issues.

This problem mainly persists when copying and pasting from a Microsoft Word document or Microsoft product. This is because Microsoft uses a legacy software that focuses on backward compatibility with documents from back in the 90’s. Therefore it uses different code then what is used today. As a result, when text is copied into our text editor, the format isn’t kept because the text styles that Microsoft uses in its software are different than those used widely today.

There are two suggestions we recommend:

  1. If it can be avoided, use a text editor that is not a Microsoft product.

  2. If you must use a Microsoft product, or are having issues copying text from an editor in any way, you can right click and “Paste without formatting.” This will remove all formatting of the text you’re copying. You will have to reformat the text in the Blast Editor, but there won’t be anything different or broken.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right hand corner of any cerkl.com page for a quick answer.

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