Blast Acknowledgments can be used to request that Subscribers acknowledge that they have received, opened, and read the information in the Blast that you have sent them. With your ability to review these in Insights, Acknowledgements can be a valuable tool to ensure your Organization is see critical information.

To use a Blast Acknowledgement, from the Blast Editor, add a Button Element to your Blast. Then, complete the following actions:

After adding your button, if you need to adjust colors, alignment, or other settings, click the Layout tab. We encourage you to explore these features and play around with it's functionality!

To learn about some of the features inside the Layout tab, please review: Layout Options of Blast Elements.

When Subscribers receive this Blast and click on the acknowledgement button, they will be sent to a separate page where they can click an Acknowledge Update button. Once they click, the Confirmation Text you entered will be displayed on the confirmation page (shown below).

After your Blast has been sent out and some time has passed, you can review the Insights for the Blast to review who's clicked on the acknowledgment. To do this, go to Insights > Blasts, then click on your specific Blast’s name. From the Blast's Specific Metrics page, click on the Acknowledgements tab (located under the Metrics header).

If you have any questions at all, please don't hesitate to reach out to us at support@cerkl.com or use the support Chat toward the bottom right-hand corner of any cerkl.com page.