One of the ways that you can log in to the Broadcast Mobile App is using the Magic Link. If your App says “Check your email!!” after submitting your email address, you are in the right place.

Follow the steps below to log in to your account using the Magic Link:

  1. Enter your EMPLOYEE email address.

  2. Click Send to send a "magic link" to the email that you entered. You then have two ways to get to your email to access the magic link:

    1. Exiting out of the Cerkl Broadcast App and opening your email app on your mobile device.

    2. Clicking Launch Email App on the bottom of your screen. Note: If you have multiple email apps, the correct app may not be opened when you click Launch Email App. If that is the case, please refer to step "a."

      PLEASE NOTE: You must open this email on the SAME mobile device that you used to download the Cerkl Broadcast App.

  3. Once you are inside of the email with the subject line “The Cerkl Broadcast magic link you requested,” click the button that says Tap Me. After you click this, you will be redirected to the Cerkl Broadcast App (see screenshot below to see what the email looks like).

  4. Select the Broadcast Instance that you want to view and then click Let's go. This will take you to the homepage of the Broadcast Instance you selected.

To take a look inside the Cerkl Broadcast App or learn how to update your Mobile branding, check out these articles.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right-hand corner of any cerkl.com page for a quick answer.

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