One of the ways that you can log in to the Broadcast Mobile App is using the Magic Code. If your App says “Magic Code Login” after submitting your email, you are in the right place.

Follow the steps below to log in to your account using the Magic Code:

  1. Enter your EMPLOYEE email address.

  2. Click Send to send a “Magic Code” to the email that you entered.

  3. Go to your email and look for a new email with the subject line: “The Cerkl Broadcast magic code you requested” and you will see your eight-digit Magic Code inside of the body. (see screenshot below to see what the email looks like)

    Note: If you did not receive this email, you can resend using the “Resend” link below the Magic Code field.

  4. Enter your eight-digit Magic Code into the space provided on the Cerkl Broadcast Mobile App. Note: This code is only valid for 15 minutes after the request is made.

    PLEASE NOTE: You only have three tries to enter the correct Magic Code for each login attempt. If you do not enter the correct code in the first three tries, you will be LOCKED OUT for 24 hours.

  5. Select the Broadcast Instance that you want to view, and then click Let’s Go. This will take you to the homepage of the Broadcast Instance that you selected.

To take a look inside the Cerkl Broadcast App or learn how to update your Mobile branding, check out these articles.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com or use the chat bot in the bottom right-hand corner of any cerkl.com page for a quick answer.

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