To upload a new/updated CSV to an existing Manual Segment, follow the steps below.

  1. Go to Audience > Segments.

  2. Do one of the following:

    • Click on the Manual Segment name > click the blue Edit Segment button.

    • Click the blue pencil icon to the far right of the Manual Segment you want to edit (located in the Actions column).

  3. Drag and drop the updated CSV file into the upload area OR click Select File and choose the updated CSV from your computer.

  4. Turn the toggles on/off as you would like and check the consent box to show you have the consent of these individuals to subscribe them to your Instance.

  5. When you're finished, click Submit.

  6. Your Segment will begin to load, and when the upload process is complete, you will receive an import completion email explaining the success status of your import.

For more information related to the CSV upload process for Manual Segments, check out this article.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com, or use the chat bot in the bottom right-hand corner of any cerkl.com page for a quick answer.

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