As you may know, when a subscriber list is uploaded, the welcome email is triggered. If a subscriber does not personalize, they do not receive the default newsletter until at least 24 hours after they have received the welcome email. This rule ensures that we are not filling up your subscribers' inboxes.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com! Or use the help bot in the bottom right hand corner of any cerkl.com page for a quick answer.

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