This integration is a two-way sync of new accounts (eTapestry) and subscribers (Cerkl) and a two-way sync of opt-outs/unsubscribes between the two systems.

Required Information:

  • Username with administrative privileges
  • Password for the user

Details:

  • Sync new accounts from eTapestry to Cerkl.
  • Get all the new accounts created in eTapestry the previous day that are not opted out.
  • Subscribe them to Cerkl.
  • Sync opt out status changes from eTapestry to Cerkl.
  • If the opt out status changed to opted out, unsubscribe them from Cerkl.
  • If the opt out status changed to opted in, subscribe them to Cerkl.
  • Sync new subscribers from Cerkl to eTapestry.
  • Get all new subscribers in Cerkl from the previous day.
  • If no account exists in eTapestry with the subscriber e-mail, create a new eTapestry account for him or her.
  • If an account already exists in eTapestry with the subscriber email, link the two accounts and set the account opt out status to opted in.
  • Sync unsubscribes from Cerkl to eTapestry.
  • Get all unsubscribes from Cerkl the previous day.
  • If the subscriber is linked to an eTapestry account, set him or her as opted out in eTapestry.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com! Or use the help bot in the bottom right hand corner of any cerkl.com page for a quick answer.

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