When creating your Custom Dashboards, you might want to take a look at how your audience is engaging with your content. To add this component, go to Insights > New Dashboard or select a previously created Custom Dashboard > Add Component > Overall Audience Engagement. For more info on creating Custom Dashboards check out this help desk article!

The Overall Audience Engagement component features your organizational engagement metrics (engagement score, open rate, and click-thru rate) compared to the national averages, Cerkls in your same industry, and Cerkls of the same size as yours.

If you have any questions at all, don’t hesitate to reach out to us at support@cerkl.com! Or use the help bot in the bottom right hand corner of any cerkl.com page for a quick answer.

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