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Suppress Blast Auto-Responses
Suppress Blast Auto-Responses

Auto Replies, OOO Replies, Blast Responses

Maria Steinberg avatar
Written by Maria Steinberg
Updated over 3 months ago

If your inbox is getting packed with Out-Of-Office replies and other automatic replies in response to your Blasts, you have the option to suppress these auto-replies!

When this feature is toggled on, Broadcast will include a message header that attempts to stop email clients, such as Microsoft Outlook, from sending back auto-responses to the sender of a Blast.

Inside Broadcast, this can be toggled on globally for all new Blasts in your Instance from Blasts > Controls, or it can be toggled on or off for specific Blasts in the Blast Editor's Email Settings.

Blast Controls

To globally suppress automatic replies to Blasts in your Instance:

  1. Go to Blasts > Controls.

  2. Scroll down to the Sending Options section.

  3. Toggle Suppress Auto-Replies on/off.

  4. After you toggle this on, click Save in the upper right hand corner of the page.

Email Settings

To suppress automatic replies for a specific Blast:

  1. Open the Blast Editor.

  2. Click the ellipsis menu button (to the right of Exit).

  3. Click Email Settings.

  4. Toggle Suppress Auto Replies on/off.

  5. Click Save Changes.

Remember to Save as Draft after making changes to email settings to keep the changes you made.


If you have any questions at all, please don't hesitate to reach out to us at support@cerkl.com or use the support Chat toward the bottom right-hand corner of any cerkl.com page.

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