If ever you have issues with Cerkl we are here to help! Go through some of the pertinent steps below and reach out to us if any issues persist. A great place to start is to see if Cerkl is experiencing any down time with our Status Page.

Page will not load:
If you are having trouble with Cerkl loading, typically this can be resolved by one of the following:

  • Close out of the browser entirely.
  • Sign out and sign back in.
  • Clear browser history/cache (Chrome | Safari | Explorer | Firefox).
  • Turn your device off and then back on.
  • Check for any network changes/alterations including firewalls.
  • Reach out to us through the chat bot in the bottom right corner of Cerkl or through support@cerkl.com

I forgot my password.

If you have any questions at all, don't hesitate to reach out to us at support@cerkl.com! Or use the help bot in the bottom right hand corner of any cerkl.com page for a quick answer.

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