If ever you have issues with Cerkl we are here to help! Go through some of the pertinent steps below and reach out to us if any issues persist. A great place to start is to see if Cerkl is experiencing any down time with our Status Page.
Page will not load:
If you are having trouble with Cerkl loading, typically this can be resolved by one of the following:
- Close out of the browser entirely.
- Sign out and sign back in.
- Clear browser history/cache (Chrome | Safari | Explorer | Firefox).
- Turn your device off and then back on.
- Check for any network changes/alterations including firewalls.
- Reach out to us through the chat bot in the bottom right corner of Cerkl or through email@example.com